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Mental health support in the workplace
& community

A one-day course for employees, managers and leaders who want to build a supportive workplace.

Mental health$260 per person
Mental Health Support in the Workplace & Community course with Coast 2 Country Training

About the course

Learn to recognise the signs of stress and mental health challenges, encourage people to seek help, and use practical strategies that support wellbeing at work and in the community. The day mixes short theory sessions with practical activities and scenarios.

This is a non-accredited course delivered on behalf of ABC First Aid. It does not lead to a nationally recognised statement of attainment.

This course suits

  • Employees in any industry
  • Managers and team leaders
  • Health and safety representatives

Units of competency

This is a non-accredited course. On completion you'll receive a Statement of Completion for Mental Health Support in the Workplace and Community, issued by ABC First Aid.

Standard or Express courses

This course runs as a Standard course only.

Course details

Delivery
Online eLearning, then face to face at our Kirwan classroom or your workplace
Duration
Pre-course learning, plus at least 7 hours face to face
Pre-requisites
None
Entry requirements
No formal prerequisites or entry requirements. You'll need English language, literacy, numeracy and digital skills to complete the pre-course learning and assessment.

Training requirements

Before and during the course you'll need to:

  • Complete the pre-course learning before your session
  • Attend and take part in the full face-to-face session
  • Take part in the practical activities and scenarios

Assessment requirements

You're assessed throughout the course by your trainer. Assessment includes:

  • Written questions
  • A practical assessment, through activities and scenarios

If you're not yet competent in a skill, your trainer will talk you through the next steps, as set out in the ABC Student Handbook.

Course renewal requirements

There is no renewal recommendation set by industry for this course.

Course fees, payments and refunds

The fee is $260 per person, with no additional charges. Pay online when you book, by direct deposit using your invoice number, or by credit card over the phone. Payment confirms your place. Employers can be invoiced directly, and group discounts apply.

Cancellations and changes are covered in our Refunds & transfers policy.

Student support, complaints and appeals

Our team is here to help before, during and after your course. Call or text 0439 324 848 or email bookings@coast2countrytraining.com.au.

If you'd like to talk about support or adjustments, such as extra time, let us know when you book. Courses with CPR require two minutes of uninterrupted CPR on a manikin on the floor. Our student information page covers what to expect.

Training and assessment is delivered on behalf of ABC Licence Training Pty Ltd RTO 3399. Student support, complaints and appeals are managed under ABC First Aid's policies in the ABC Student Handbook.

Testimonials

The staff were extremely helpful. In my honest opinion, coast 2 country is the only place to do your first aid training. They have state of the art equipment and exemplary staff. Highly recommended.

Abbey-Marie S.Google review 路 5 stars

Recently completed CPR training with Coast 2 Country in Tavern Street. Thoroughly enjoyed the training, the staff were friendly and knowledgeable and I found the course relevant, interesting and practical. The price was was way less than I expected to pay too. Thanks, I'll be back!

ShaneGoogle review 路 5 stars

Best refresher course I've done yet. I felt this course with a broader understanding of the many grey areas generally not covered. I feel more than ready should I ever be in the position to need these skills. Thankyou 馃憤

Gabrielle H.Google review 路 5 stars

I would highly recommend going here for First Aid and CPR. The trainer is super passionate about her job and helping people. She teaches you everything you need to know but always keeps on schedual and always has a lovely chat.

GeorgiaGoogle review 路 5 stars

Highly knowledgeable trainer, relaxed but professional environment where training is undertaken. Excellent examples of first aid and CPR with real life examples.

Megan R.Google review 路 5 stars

Absolutely amazing. Instructor was informative and engaging.

Jason M.Google review 路 5 stars

Great to have a teacher so passionate about First Aid and CPR.

Megan W.Google review 路 5 stars

Excellent and highly experienced trainer

Johanna K.Google review 路 5 stars

Common questions

The questions we hear most about booking, the day itself and keeping your certificate current.

See all FAQs

How long does a first aid certificate last?

Your first aid statement of attainment (HLTAID011, HLTAID012, HLTAID014) is valid for three years. The CPR part should be refreshed every 12 months, so most people book a short CPR refresher in between.

Do I have to finish eLearning before the practical?

Yes. Most courses include pre-course eLearning, which you need to complete online at least 24 hours before your session. It covers the theory, so your time in the classroom is spent on hands-on skills and assessment.

What happens on the day?

Your trainer runs through the practical skills, such as CPR on adult and infant manikins, using a defibrillator and managing injuries, then assesses you through practical tasks and scenarios. Wear comfortable clothes, as you'll be kneeling on the floor.

Who issues my certificate?

Training and assessment is delivered on behalf of ABC Licence Training Pty Ltd RTO 3399. Once you're assessed as competent, ABC First Aid issues your nationally recognised statement of attainment.

Can you train our crew at our site?

Yes. We run onsite training across North, West, Northwest and Central Queensland, scheduled around your shifts. Onsite groups in Townsville start from 8 people. Tell us your numbers, courses and preferred dates and we'll send a quote.

Latest from the training room

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