Common
questions

Check what your employer, industry or registration body asks for. CPR (HLTAID009) suits most people who just need CPR, Provide First Aid (HLTAID011) is the standard workplace first aid course, and Education & Childcare First Aid (HLTAID012) is for childcare, kindy and school staff. If you're not sure, call us on 0439 324 848.

Standard is for first-timers or anyone whose certificate has expired. Express is a shorter face-to-face session for people renewing a current certificate, and you'll need to bring a copy of your existing statement of attainment. The price is the same.

Pay online when you book, or book and we'll email you a tax invoice to pay by direct deposit (quote the invoice number). You can also pay by credit card over the phone. Payment confirms your place. If your employer is paying, contact us and we'll invoice the business.

Yes. Nationally recognised training in Australia requires a Unique Student Identifier (USI). It's free to create at usi.gov.au and takes a few minutes. You'll be asked for it when you enrol.

There are no formal prerequisites for most courses, but you'll need reasonable English, reading, writing and digital skills to complete the eLearning and assessment. Courses that include CPR need you to perform two minutes of uninterrupted CPR on a manikin on the floor. Advanced Resuscitation & Oxygen requires a current Provide First Aid (HLTAID011).

At our Kirwan classroom, 2/17 Tavern Street, Kirwan QLD 4817. Public courses run Monday to Saturday.

Bring your USI, confirmation that your eLearning is complete and, for Express courses, a copy of your current statement of attainment. Wear comfortable clothes you can kneel on the floor in.

It depends on the course and whether you're doing Standard or Express. CPR Express can be as short as 30 minutes face to face, while Advanced First Aid takes most of a day. Each course page lists the times.

Please arrive at least 15 minutes before the start time. Under ABC First Aid's attendance policy, if you're late you may not be able to join the session. If something comes up, call or text 0439 324 848 straight away.

ABC First Aid emails your statement of attainment as soon as possible once you're assessed as competent, your fees are paid and your USI is verified. Check your email, including your junk folder, after the course.

Renew CPR every 12 months. First aid certificates are valid for three years. Some workplaces set their own rules, such as low voltage rescue every 6 or 12 months, so check with your employer.

Contact us with your name, course and the date you trained and we'll help you get a copy from ABC First Aid. Employers can also verify a certificate on ABC First Aid's website.

No. Express is for people renewing a current certificate. If yours has expired, book the Standard course.

Yes. We train on site across North, West, Northwest and Central Queensland. Training outside Townsville is quoted, with travel based on time and distance, set out in the quote.

Onsite training in Townsville starts from 8 people. Group sizes for other locations and for our Kirwan classroom vary, so tell us how many people you have and we'll let you know what works.

Yes. We invoice the business directly and email certificates once the course is complete. Group discounts apply.

Yes. Tell us your roster and we'll schedule sessions to suit. We can run group training after hours and on weekends.